Orders approved and paid on a business day are normally handed to the fulfilment partner the same or next business day. Orders placed at weekends or on public holidays move to the next business day. Label checks or a manual review can add time.
Delivery time after dispatch depends on the carrier, the service and the destination, including rural addresses. All times are estimates.
Your customer can follow their parcel using the tracking added to their order. See tracking orders.
Was this article helpful?