We don’t give pro-rata refunds for part of a billing period. We do refund a subscription charge when:
- you were charged after you validly cancelled;
- you were charged twice or charged the wrong amount; or
- the refund is required by consumer law.
Contact us within 30 days of the charge. Refunds go back to your original card and usually take five to ten business days to appear.
The full policy is in our Refund Policy.
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